Privacy Policy

1. Who We Are

Norvera is based in Zurich, Switzerland. We operate the website at norvera.co and related services. For purposes of applicable data protection law, Norvera is the data controller for personal data collected through this website.

Contact: contact@norvera.co

2. What Data We Collect

We collect the following categories of personal data:

• Email communications: When you contact us by email, we collect your name, email address, and the contents of your message.
• Usage data: We collect anonymous analytics about how visitors interact with our website, including pages visited, time on page, and referral source.
• Technical data: IP address, browser type, device type, and operating system — collected automatically by our hosting infrastructure.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to inquiries submitted by email
• To understand how our website is used and improve it
• To detect and prevent security incidents
• To comply with legal obligations

We do not sell personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Legal Basis

Processing of personal data is based on (a) your consent where explicitly given, (b) the performance of a contract or pre-contractual measures at your request, (c) our legitimate interests in operating and improving our services, and (d) compliance with legal obligations. This site is operated under Swiss law (Federal Act on Data Protection, nFADP) and, where applicable, the European General Data Protection Regulation (GDPR).

5. Cookies

This website uses minimal cookies. We use anonymous analytics (Vercel Analytics) that does not require cookie consent under Swiss law as it does not track individuals across websites. We also use Google Analytics 4 for website measurement. Google Analytics uses cookies including the _ga cookie to distinguish visitors. These cookies are set only after you provide consent via our cookie banner. We do not use advertising cookies.

6. Data Retention

We retain email correspondence for as long as is necessary to respond to your inquiry and maintain records of our correspondence. Analytics data is retained in aggregated, anonymised form. You may request deletion of your personal data at any time (see Section 8).

7. Third-Party Services

We use the following third-party services that may process personal data:

• Vercel: Website hosting and analytics. Data may be processed in the EU/US.
• Google Analytics: Website analytics and measurement. Data processed by Google LLC. See Google’s privacy policy at policies.google.com/privacy.

These providers are contractually bound to process data only as instructed and in accordance with applicable data protection law.

8. Your Rights

Under Swiss data protection law and, where applicable, the GDPR, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your personal data
• Right to restriction — to request that we limit how we process your data
• Right to object — to object to processing based on legitimate interests
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, email us at contact@norvera.co. We will respond within 30 days. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.